Renato Ribeiro

UPDATE July 21, 2026, 1:00pm EST: All email systems have been returned to normal including reminders. In the coming days we will be implementing our own scheduling service so we are no longer reliant on any third party. Thank you for your patience and understanding.

UPDATE July 17, 2026, 2:00pm EST: The issue with our transactional email provider has now been resolved, and email notifications are functioning normally again. Please note that email reminders are still temporarily unavailable while we complete the final steps of restoring that service. All other email notifications, including dispatches, time changes, confirmations, and other system

UPDATE July 17 2026, 11:15am EST: We are in touch with our transactional email partner but they have yet to resolve the issue. In the meantime our tech team worked overnight to setup an alternative. If by 1pm EST the issue cannot be resolved, we will implement our alternative so emails can proceed. Please not

Hello Staffpoint users. Our email service provider is experiencing an issue and we are currently waiting for a response. In the meantime we cannot guarantee that emails will be sent as of 1:29 PM EST. Please keep an eye on your scheduling scenarios in case you need to manually remind any staff. We are pressing